Airport Transfers From Pretoria: Tips for a Stress-Free Trip

An airport transfer should be the easy part of a trip. A few decisions made in advance take most of the stress out of it.

Work backwards from your flight

Start with the flight time and count back.

• Airlines usually ask you to arrive well before departure, longer for international flights. Check your airline's own advice.
• Add time for Gauteng traffic, especially on weekday mornings and Friday afternoons.
• Add a buffer for loading luggage and a possible stop.

When in doubt, leave earlier. Waiting at the airport is better than watching the clock in traffic.

Confirm the details in writing

Send your operator the following and ask for written confirmation:

• Pick-up date, time and exact address.
• Number of passengers and how many bags.
• Flight number, so a delayed arrival can be tracked for pick-ups.
• A mobile number that will be answered.

Arrival pick-ups

For arrivals, agree where the driver will meet you and how you will recognise each other. If your flight is delayed, check how the operator handles it and whether waiting time is charged.

Luggage and special needs

• Tell the operator about large bags, sports equipment, child seats or wheelchair access in advance.
• A vehicle is chosen by passengers and luggage, not just seats, so be honest about quantities.

Before you go

• Charge your phone and save the operator's number.
• Keep your passport or ID and boarding pass in your hand luggage, not in the boot.
• Check road closures or events on your route the day before.

Questions worth asking

• Is the driver licensed with a valid passenger permit?
• What is the plan if the vehicle has a problem on the way?
• How do cancellations and changes work?

Planning a trip?

See our shuttle services page or request a shuttle quote. Our guide to how a booking works explains each step.